At California Roofers Service, protecting your personal information is as important to us as protecting your home. If you have any questions about our privacy practices, please don't hesitate to contact us directly.
Effective Date – August 21, 2025
At California Roofers Services, we respect your privacy and take protecting your personal information seriously. This Privacy Policy explains how we collect, use and protect the information you share with us when you visit our website at californiaroofersservices.com or use our roofing services.
By choosing our services or using our website, you agree to the practices described in this policy. If you have any questions, please contact us directly.
When you contact us for roofing services, we collect information necessary to provide quality service and accurate estimates. This includes your contact details, property information, service requirements, and payment details for completed work.
We also maintain records of all communications with you to ensure continuity and provide better service throughout your roofing project.
Our website automatically collects standard technical information to improve your browsing experience:
We may receive information from trusted partners including:
We use your information to provide excellent roofing services and maintain our business operations. This includes delivering estimates and services, processing payments, coordinating with insurance companies and ensuring safety compliance.
We also use your information to communicate with you about your project, send appointment confirmations and with your permission, share maintenance tips and special offers. Your website usage data helps us improve our online experience and maintain security.
We may share information with trusted partners who help us serve you better:
We may disclose information when required by law, including responding to court orders, protecting our legal rights, preventing fraud, or addressing emergency safety situations.
If our business is sold or merged, customer information may be transferred as part of the transaction, subject to the same privacy protections outlined in this policy.
We protect your information through multiple security layers. All data transmission is encrypted using SSL/TLS protocols, and our servers are professionally managed with regular security updates and 24/7 monitoring.
Physical documents are stored in locked filing systems within secured facilities. All employees receive privacy training and sign confidentiality agreements.We regularly conduct security audits and maintain incident response procedures to address any potential threats quickly and effectively.
You have several important rights regarding your personal information:
California residents have additional rights under the CCPA, including the right to know what information we collect, request deletion, and opt out of any sale of personal information. We do not sell personal information to third parties.
To exercise any privacy rights, contact us using the information provided below.
Our website uses three types of cookies to enhance your experience:
You can control cookie preferences through your browser settings, though disabling some cookies may affect website functionality.
Our website may contain links to other sites for additional information. We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies.
Our services are designed for adults and property owners. We do not knowingly collect information from children under 18. If we discover we have collected such information, we will delete it immediately.
We retain your information as long as necessary to provide services and meet legal obligations. Active customer records are maintained to support ongoing service needs and warranty obligations. Records are also kept for required tax and legal periods. When information is no longer needed, it is securely deleted according to our established procedures.
We may update this policy periodically to reflect changes in our practices or legal requirements. For significant changes, we will notify you by email or through our website. Continued use of our services after updates indicates acceptance of the revised terms.
For questions about this Privacy Policy or your personal information, contact us: info@californiaroofersservices.com We respond to privacy inquiries within 30 days.
