Terms and Conditions

Effective Date – August 25, 2025

Welcome to California Roofers Services. Thank you for considering California Roofers Services for your roofing needs. These terms and conditions outline our working relationship and help ensure we provide you with the best possible service while protecting both parties. By using our website or services, you agree to these terms.

About Our Services

What We Do – California Roofers Services specializes in residential and commercial roofing services throughout Los Angeles, including:

  • New roof installation
  • Roof repairs and maintenance
  • Emergency roof services
  • Roof inspections
  • Gutter installation and repair

Our Commitment – We’re licensed, bonded, and insured professionals committed to quality workmanship and customer satisfaction.

Estimates and Pricing

Free Estimates – We provide free, no-obligation estimates for most roofing projects. Our team will assess your property and provide a detailed written estimate.
Pricing – All prices quoted are estimates based on initial inspection. Final pricing may vary if we discover additional issues or if project scope changes. We’ll always discuss any changes with you before proceeding.

Payment Terms

  • We typically require a deposit to secure your project date.
  • Final payment is due upon completion and your satisfaction
  • We accept cash, check, and credit cards
  • Payment plans may be available for larger projects

 

Project Timeline and Scheduling

Weather Dependent – Roofing work is weather-dependent. We’ll reschedule if conditions are unsafe, and we appreciate your understanding.
Timeline Estimates – Project timelines are estimates and may be affected by weather, material availability, permit requirements, or unforeseen issues discovered during work.
Access Requirements – You agree to provide reasonable access to your property during agreed-upon working hours.

Materials and Workmanship

Quality Materials – We use high-quality materials from reputable suppliers and will specify material grades and warranties in your contract.
Workmanship Warranty – We stand behind our work with a comprehensive warranty detailed in your service agreement.
Permits – When required, we’ll help obtain necessary permits. Permit costs are typically separate from labor costs.

Your Responsibilities as a Customer

Property Preparation – Please remove vehicles, outdoor furniture, and fragile items from work areas.
Utilities – Notify us of any utility lines, sprinkler systems, or other concerns on your property.
Access – Ensure we have clear access to work areas and a place for our equipment.
Communication – Keep us informed of any concerns or changes to your contact information.

Safety and Insurance

Our Coverage – We carry comprehensive liability insurance and workers’ compensation coverage. Certificates available upon request.
Safety First – Our team follows strict safety protocols. We may need to restrict access to work areas for your safety.
Property Protection – We take care to protect your landscaping and property, though some minor disruption may be unavoidable during roofing work.

Changes and Cancellations

Project Changes – Any changes to the original scope of work must be agreed upon in writing and may affect pricing and timeline.
Cancellation Policy – You may cancel within 3 business days of signing a contract for a full refund of any deposit. After work begins, cancellation fees may apply.

Emergency Services

Emergency Calls – We offer emergency roofing services for urgent situations. Emergency rates may apply for after-hours, weekend, or holiday service.
Temporary Repairs – Emergency services may include temporary repairs to prevent further damage, with permanent solutions scheduled separately.

Limitation of Liability

Weather and Natural Events – We’re not responsible for damage caused by acts of nature, including but not limited to earthquakes, high winds, or flooding that occur after our work is completed.
Pre-existing Conditions – We’re not liable for pre-existing structural issues not related to our work scope.
Maximum Liability – Our liability is limited to the cost of the services provided.

Privacy and Website Use

Your Information – We respect your privacy and will only use your contact information to provide services and follow up on your project.
Website Use – Our website is for informational purposes. While we strive for accuracy, information may change without notice.
Photos – With your permission, we may photograph completed work for marketing purposes.

Dispute Resolution

Communication First – We believe most issues can be resolved through open communication. Please contact us directly with any concerns.
Local Resolution – Any disputes will be resolved according to California state law and Los Angeles County jurisdiction.
Professional Standards – We’re committed to maintaining the highest professional standards and will work fairly to resolve any issues.

Contact Information and Updates

For all roofing inquiries, estimates, and service requests, please email us at info@californiaroofersservices.com and we’ll respond promptly to discuss your roofing needs.

We may update these terms occasionally. Current terms are always available on our website.

Our Promise to You

At California Roofers Services, we’re not just contractors – we’re your neighbors. We understand that your roof protects what matters most to you. That’s why we’re committed to providing honest, reliable service with clear communication every step of the way.

We believe in treating every customer with respect and delivering work we’d be proud to have on our own homes. These terms and conditions help us maintain that standard while protecting everyone involved.

Questions? Don’t hesitate to ask. We’re here to help make your roofing project as smooth and stress-free as possible.